Information We Collect
When you submit a booking or enquiry, we may collect your full name, phone number, email address, check-in and check-out dates, room preferences, number of guests, and any message or special requests you choose to share.
YOUR PRIVACY
Our Commitment to You
At Ellesia Executive Lodge, we respect your privacy. Any personal information submitted through our booking or enquiry forms is collected and used only to respond to your request, manage reservations, improve guest service, and communicate with you regarding your stay.
How We Use Your Information
We use this information to handle booking enquiries, confirm reservations, provide guest support, improve our hospitality services, and carry out lawful business administration related to your stay or event.
Data Protection Commitment
Ellesia Executive Lodge aims to handle personal information responsibly and in line with Zambia’s Data Protection Act, 2021, including appropriate safeguards, confidentiality, and responsible processing practices.
Records and Accountability
Where required, we maintain appropriate records of processing activities and keep guest information only for legitimate business, legal, or operational purposes connected to hospitality and booking services.
Your Privacy Choices
You may contact us to ask about your personal information, request correction of inaccurate details, or request removal of information where this is legally permitted and operationally practical.
Contact Us About Privacy
For privacy-related enquiries, please contact us using the contact details on our Contact page, including phone, email, WhatsApp, or our lodge address in Lusaka.